At Lichtbeeltenis, I carefully package every artwork to ensure it reaches you safely and undamaged. Every piece is thoroughly quality-checked and securely packed before shipment. Upon receiving your artwork, I kindly request that you inspect your order immediately. If I do not receive any notification from you within 24 hours after delivery, I will assume the artwork has arrived in perfect condition with no issues. Should any problem arise, please contact me immediately at lichtbeeltenis@gmail.com. Your satisfaction is of utmost importance to me, and I will work genuinely to resolve any concerns.

 

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Returns

The right of return applies exclusively to the original purchaser and is non-transferable.
Artworks damaged during transportation will be replaced without additional shipping costs to the customer.
To protect the integrity of the artwork and the creative labor of the artist, all sales are generally final and non-refundable unless explicitly stated otherwise or in case of shipping damage.

 

 

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Claims

In the unfortunate event your artwork arrives damaged, please contact Lichtbeeltenis immediately at lichtbeeltenis@gmail.com. To properly assess your claim and expedite resolution:
 

• Retain all original packaging materials.

• Provide clear photographs documenting the damage.

• After reviewing your claim, I will provide you with a return shipping label for sending the damaged artwork back to Lichtbeeltenis.

• Upon receiving the damaged artwork, I will send a replacement at no additional cost to you.​

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At Lichtbeeltenis, I strive to provide you with a enjoyable art purchasing experience. Should you need support, advice, or assistance at any point, please reach out immediately.
 

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Typographical Errors

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​Should an artwork or product from Lichtbeeltenis be mistakenly listed at an incorrect price, Lichtbeeltenis reserves the right to refuse or cancel any orders placed for the incorrectly priced artwork or product. Lichtbeeltenis reserves the right to refuse or cancel any such orders regardless of whether or not the order has been confirmed or payment has been processed. In the event that payment has already been made and your order is canceled due to a pricing error, Lichtbeeltenis guarantees a prompt refund of the full amount paid.

 

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All in all​

Thank you for welcoming Lichtbeeltenis into your home and life.

May my art nourish your spirit and illuminate your space.